Riders can now transfer from Metrolink to Metro Rail using mobile app, eliminating the need to purchase paper tickets
Los Angeles - January 8th, 2018 - Masabi, the global leader in mobile ticketing for public transport and innovative fare collection, today announced the successful launch of an integrated mobile ticketing solution for the Los Angeles County Metropolitan Authority’s (Metro) system, allowing seamless transfer between Metrolink commuter rail services and the gated Metro Rail network. The system combines a mobile app with optical readers mounted at Metro station gates linked to Masabi’s Justride Inspect Software, enabling validation of tickets and gate activation. This eliminates the need for Metrolink passengers to wait in line to purchase paper tickets for onward journeys. Around 185 gates - more than half - are now mobile-enabled with more stations coming online in the future.
Masabi launched the Metrolink app in early 2016, and already processes 26% of all fare revenue, while enabling riders to continue their journeys using the app on local bus services as part of the EZ Transit Pass program. Until now however, the 30% of Metrolink riders who transfer to Metro Rail services on a daily basis had to purchase separate paper tickets before boarding, leading to lines at ticket machines and increased congestion at stations. A new version of the Metrolink app accommodates the purchase and display of tickets that enable travel on Metro Rail services as part of the EZ Pass program.
“Our riders value convenience above all else when it comes to their transit experience, and this new service will eliminate a source of frustration,” said Metrolink Chair Andrew Kotyuk. “We are excited to expand the capabilities of our mobile ticketing service to include Metro, and hope it will improve the day-to-day experience for our riders.”
“This new integrated service validates the potential of mobile ticketing not just to expedite the purchase and display of tickets, but to bridge the gap between modes of transportation,” said Brian Zanghi, CEO of Masabi. “We see a major opportunity for ticketing to serve as the ‘glue’ between transit options and operators, enabling the type of seamless experience that modern consumers have become accustomed to in other elements of their lives.”
For more information about Masabi’s mobile ticketing technology and offerings, please click here.
Masabi is the global leader in mobile ticketing and fare collection for transportation. We deliver transit ticketing solutions that delight passengers and reduce costs for agencies. Masabi’s JustRide is a scalable mobile ticketing and fare management platform. The company works in partnership with more than thirty leading transit agencies and operators in the US, Europe and around the globe, including; Boston’s MBTA, Keolis, National Express Bus, Thames Clippers, New Orleans RTA, LA Metrolink and New York’s MTA. Masabi has offices in London, New York and Boston and investors include Mastercard and Keolis.
ABOUT METROLINK (www.metrolinktrains.com)
Metrolink is Southern California's regional commuter rail service in its 25th year of operation. Metrolink is governed by The Southern California Regional Rail Authority (SCRRA), a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties. Metrolink operates seven routes through a six-county, 538 route-mile network. Metrolink’s passengers travel approximately 441 million miles each year, making Metrolink the second busiest public transportation provider in Southern California. Metrolink is the third largest commuter rail agency in the United States based on directional route miles and the eighth largest based on annual ridership.