31-Mar-2016 17:38:52
by James Gooch

Metrolink’s mobile ticketing now available systemwide

Fans can also use the mobile app for Angels Express service

Los Angeles and Boston, 31st March 2016 - Metrolink's mobile ticketing app, which allows riders the option to purchase their ticket on a smartphone, tablet or other mobile device, is now available for all Metrolink trips, including trips connecting to Los Angeles Union Station.


A mobile ticketing pilot started earlier this month on Metrolink's Inland Empire-Orange County line. Since March 1, the Metrolink app has been downloaded more than 7,000 times with more than 4,700 tickets purchased, accounting for 13 percent of all tickets sold on the line.


The systemwide launch is in time for Metrolink's Angels Express, where fans can take the train from L.A. Union Station or Laguna Niguel/Mission Viejo to all Angels weekday home games starting at 7:05 p.m. on Metrolink's Orange County Line. For Friday night home games at 7:05 p.m., there is also train service from Riverside on the Inland Empire-Orange County Line.


The Angels home opener and the Angels Express train service begins Monday, April 4 with an opening-game kickoff event starting at 4:30 p.m. at the Irvine Metrolink Station. The Orange County Transportation Authority (OCTA) is hosting the event.


"As an Angels fan, I am looking forward to seeing people use the app to take the train to and from home games to complement our regular-service riders," said Chair of the Metrolink Board of Directors Shawn Nelson, who is also an Orange County Supervisor representing communities along Metrolink rail lines. "Metrolink is making it easier than ever to use public transportation in Southern California."


The Angels Express train service will run to the Anaheim-ARTIC Station, next to Angel Stadium of Anaheim. Angels Express trains arrive at least 30 minutes before game time and the return trains leave 30 minutes after the final out. Fans returning to Los Angeles will take Amtrak train 595 with a scheduled departure from Anaheim-ARTIC of 11:06 p.m. The train will not stop at either the Buena Park or Norwalk/Santa Fe Springs stations.


The regular price for the Angels Express train is $7 round-trip, with discounts for seniors and riders with disabilities ($6), and children ages 6 to 18 years ($4). Children 5 and under ride free with an adult fare.


The app is available in both Google Play and the Apple App stores and allows passengers to connect to participating bus operators including Metro Bus. Initially, riders who transfer to Metro Rail, Corporate QuickCard users and Metrolink riders who take part in the Rail 2 Rail® program with Amtrak should continue to use paper tickets from Metrolink's ticket vending machines.


Metrolink will introduce improvements to make these options available through mobile ticketing in the future. This fall, barcode readers will be installed on the Metro Rail fare gates, enabling passengers throughout the Metrolink system to buy tickets through the Metrolink App and continue their commute on Metro Rail and at no additional cost. Metrolink is also working with Amtrak to eventually allow mobile tickets to be scanned by Amtrak conductors.


The Metrolink Mobile App uses the Masabi JustRide mobile ticketing system, which is used by other transportation providers across the U.S. and Europe.


Since the agency's inception in 1991, passengers purchasing tickets and passes at stations only had the option of going to a ticket vending machine. Mobile ticketing is Metrolink's first step toward revolutionizing how riders pay to ride the train. In the coming months, Metrolink expects to deliver continued enhancements, such as the ability to buy tickets online for delivery to mobile devices. Tickets and passes will continue to be available at station ticket machines.


About Masabi (www.masabi.com)

Masabi is the global leader in mobile ticketing and fare collection for transportation. We deliver transport ticketing solutions that delight customers and reduce cost for agencies and operators.

Masabi’s JustRide is a scalable mobile ticketing and fare management platform, which allows agencies to upgrade or replace their legacy ticketing systems at a fraction of the cost of traditional options and at a minimum risk for our agency partners.

The company works with more than 22 transport operators and agencies around the world, including: Keolis, Thames Clippers, New Orleans RTA, Boston’s MBTA, Las Vegas, Transport for Athens, and New York’s MTA.

Masabi is backed by Fontinalis Partners, Lepe Partners, m8 Capital, MasterCard, MMC Ventures and Keolis.To learn more about mobile ticketing and the JustRide platform please get in contact with us or request a demo.


About Metrolink (www.metrolinktrains.com) 


Metrolink is Southern California’s regional commuter rail service in its 23rd year of operation. The Southern California Regional Rail Authority (SCRRA), a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. Metrolink operates over seven routes through a six-county, 512 route-mile network. Metrolink is the third largest commuter rail agency in the United States based on directional route miles and the eighth largest based on annual ridership.

For additional information on Metrolink, please visit www.metrolinktrains.com.


MEDIA CONTACT: Scott Johnson at johnsons@scrra.net or (213) 452-0205.

Written by James Gooch

Head of Marketing at Masabi.
Find me on:

Masabi Blog Sign Up

Recent Posts:

Fare Payments Knowledge Hub:

Knowledge Hub