--- title: National Express West Midlands and Masabi Deliver Cash Payment Option for Mobile Ticketing with Payzone description: Masab and Payzone announced a partnership to enable cash payments for mobile tickets purchased using NX Bus’ mTicket app. image: https://blog.masabi.com/hubfs/Masabi_National_Express_Payzone.jpg --- [![](https://blog.masabi.com/hs-fs/hubfs/masabi%20186.png?width=150&name=masabi%20186.png "masabi 186.png")](http://www.masabi.com/) ![Masabi_nx_payzone](https://blog.masabi.com/hs-fs/hubfs/Masabi_nx_payzone.png?width=1127&name=Masabi_nx_payzone.png "Masabi_nx_payzone") 24-May-2021 09:02:35 by [James Gooch](https://blog.masabi.com/blog/author/james-gooch) # National Express West Midlands and Masabi Deliver Cash Payment Option for Mobile Ticketing with Payzone - [Tweet](https://twitter.com/share) *“Cash digitisation” will allow passengers to purchase mobile tickets for bus services at 1300 retailers across the West Midlands using cash* **London, UK May  24 2021** [Masabi](https://www.masabi.com/), the company bringing Fare Payments-as-a-Service to public transport, [National Express West Midlands](https://nxbus.co.uk/west-midlands) and [Payzone](https://www.payzone.co.uk/) today announced a partnership to enable cash payments for mobile tickets purchased using NX Bus’ mTicket app. The app, launched in 2016 and powered by [Masabi’s Justride fare payments platform](https://www.masabi.com/justride-mobile-ticketing/), is available for download on Google Play and the App Store.   This announcement marks another milestone in the long-standing partnership between Masabi and National Express West Midlands and offers an upgrade to current ticketing options by making it more convenient for National Express West Midlands passengers who want to use cash to purchase and display tickets directly on their smartphones.    Customers who have a smartphone can now buy their tickets using cash at more than 1300 retail locations across the West Midlands. They simply need to present their in-app Account ID barcode and select the ticket they would like to buy with the merchant, they can then pay for their ticket using cash (or any other payment method that the retailer supports). Payzone uses Masabi’s Justride External Orders API to securely send visual and barcode tickets directly to passengers using the mTicket app.    In an increasingly paperless society, where mobile ticketing has become essential, cash users can still run the risk of being left without a contactless method of paying for the bus. Thanks to the introduction of this new service, NX Bus is now able to provide cash-paying customers with an additional way to pay and travel, without leaving the unbanked behind.    ![PZ Retailer](https://blog.masabi.com/hs-fs/hubfs/PZ%20Retailer.jpg?width=5543&name=PZ%20Retailer.jpg)   “Local buses continue to provide an essential service to key workers today,  and will continue to be at the heart of local communities tomorrow,” said Daljit Kalirai, sales director at National Express West Midlands. “This new partnership allows us to make it easier for passengers to discover, access and use our services using cash and their mobile phones. We’re excited to be working with Masabi and Payzone to provide our passengers with an additional contactless way of paying for National Express Bus services using cash.”   “Transport authorities and operators the world over are looking to  contactless and cashless payment options as an essential part of their services  to provide passengers with a quicker and more efficient way to travel, but it’s crucial we don’t leave any passenger groups behind,” said Brian Zanghi, CEO of Masabi. “We are excited to partner with National Express and Payzone to power this new cash digitisation service, helping to build an easy-to-use and seamless public transport ecosystem across the West Midlands.”   “This new service will greatly improve passengers’ lives across the West Midlands by simplifying cash purchases while also providing them with a contactless way of using their tickets,” said Simon Lambert, commercial director for Payzone Bill Payments. “We are delighted to be partnering with Masabi and National Express on this exciting project, providing cash users with a convenient way to pay.”   ### Written by [James Gooch](https://blog.masabi.com/blog/author/james-gooch) ![](https://blog.masabi.com/hubfs/james%20gooch.png) Head of Marketing at Masabi. Find me on: [LinkedIn](https://uk.linkedin.com/in/james-gooch-3b9949b) [ ### San Joaquin Regional Transit District Launches Open Payments with Masabi, Delivering “A Faster, Easy Way to Pay” Across Stockton and the Central Valley Jul 2, 2026 ](https://blog.masabi.com/blog/san-joaquin-regional-transit-district-launches-open-payments-with-masabi-delivering-a-faster-easy-way-to-pay-across-stockton-and-the-central-valley) [ ### How SaaS Fare Collection Keeps Getting Faster at Scale Jun 30, 2026 ](https://blog.masabi.com/blog/how-saas-fare-collection-keeps-getting-faster-at-scale) [ ### Tap, Ride, Repeat: How Masabi Is Scaling Open Payments Across North America Jun 30, 2026 ](https://blog.masabi.com/blog/tap-ride-repeat-how-masabi-is-scaling-open-payments-across-north-america) ### Menu [Fare Payments as a Service](http://www.masabi.com/fare-payments-as-a-service/) [Justride Platform](http://www.masabi.com/justride-mobile-ticketing/) [Account Based Ticketing ](http://www.masabi.com/account-based-ticketing/) [Mobility as a Service](http://www.masabi.com/mobility-as-a-service/) [Mobile Ticketing ](http://www.masabi.com/mobile-ticketing/) [Contactless EMV](http://www.masabi.com/contactless-emv-ticketing/) [Blog](https://blog.masabi.com/blog) [Content ](http://www.masabi.com/resources/) [Careers ](http://www.masabi.com/we-are-hiring/) [Contact Us ](https://www.masabi.com/about/) [Request a Demo ](https://info.masabi.com/justridedemo) ### About Justride Masabi’s Justride is the leading Fare Payments platform for public transport. Transit agencies and operators can sign up to mobile ticketing services, enable Mobility as a Service (MaaS) and deploy an account-based system allowing passengers to simply tap a contactless bank card, mobile device and smartcard to travel, without needing to buy a ticket or understand fares. With over seventy agencies of all sizes across ten countries signed up, Justride is leading the movement away from bespoke and expensive ticket systems to Fare Payments as a Service. ### About Masabi At Masabi we believe a new Fare Payments system allowing passengers to just tap and ride, without needing to buy a ticket or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver. By providing a Fare Payments platform which is constantly improving and connected with leading mobility applications (for full first-last mile journeys) Masabi is helping passengers move seamlessly from A to B, attracting more people to conveniently ride public transit. ### Masabi Newsletter © Masabi Services - All Right Reserved. **