03-Mar-2022 09:10:59
by James Gooch

Ticketing Innovator Masabi Secures Significant Strategic Growth Investment from Accel-KKR

New Funding to Accelerate Platform Innovation and Fuel Rapid Market Expansion with Public Transport Agencies Globally

Boston MA, London UK & Menlo Park, CA, [March 3, 2022] – Masabi, the company bringing the latest ticketing innovations to public transport around the world via ‘Fare Payments-as-a-Service’, today announced a strategic growth investment from Accel-KKR, a leading technology-focused private equity firm with over $11 billion in capital commitments. Existing investors Shell and Smedvig Capital also participated in the round.

Masabi’s market-leading platform is being adopted by an ever-growing number of public transit agencies and authorities of all sizes around the globe. Today, Masabi operates in nine countries, with more than 140 customers in cities such as Denver, Las Vegas, Boston, Los Angeles, San Antonio, Columbus, Calgary, Birmingham, Valencia, Bilbao and Osaka.


Cities and public transit agencies previously had to rely on monolithic automated fare collection (AFC) technology providers to create complex, bespoke ticketing systems resulting in excessive capital expenditures, and requiring significant time and effort to go live. This legacy approach delivers systems that are expensive and time consuming to upgrade, and creates significant challenges maintaining pace with consumer and technology changes.


Masabi disrupts the traditional model by combining SaaS and cloud computing to deliver FPaaS which is easy and quick to upgrade, enabling transit agencies to continually benefit from the latest ticketing innovations quickly and cost-effectively.


“The past few years have seen a revolution in transport ticketing and payments technology, and Masabi has consistently been at the forefront, time-after-time delivering ground-breaking firsts which have shaped the industry,” said Brian Zanghi, CEO of Masabi. “This significant investment will help us build on our market-leading technical and geographic foundations, to accelerate company growth and make it easier for more passengers around the globe to safely and quickly access public transport. We’re delighted to welcome Accel-KKR’s support and look forward to working with them to take our growth to the next level.”


Joe Porten, Managing Director of Accel-KKR said, “Over $270 billion is spent every year on tickets for public transit globally, and it is one of the most visible services that local governments provide. Public transit agencies have been underserved by rigid, stifling systems unable to keep up with technology and consumer-facing innovations that riders have come to expect in their daily lives. We have been impressed by Masabi’s agile yet powerful SaaS approach to bring innovation to this space, and we look forward to supporting Brian and the Masabi team as they scale.”



Masabi was advised in the round by CKS Finance and a legal team from Shoosmiths.

Written by James Gooch

Head of Marketing at Masabi.
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