Fare Payments-as-a-Service Blog

James Gooch

Head of Marketing at Masabi.
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Recent Posts

14 Sept 2026, 10:58:22

Start small, deliver fast: Mobile-First Approach to Regional Fare Collection for UK Bus Franchises

Franchising gives your authority control of bus fares for the first time. The instinct is to plan ...
30 Jun 2026, 21:41:09

How SaaS Fare Collection Keeps Getting Faster at Scale

Public transit agencies have spent decades fighting the same battle: fare collection projects that ...
30 Jun 2026, 21:32:24

Tap, Ride, Repeat: How Masabi Is Scaling Open Payments Across North America

Over the last nine months, transit agencies of all sizes across North America have gone live with ...
18 Mar 2026, 12:13:34

Masabi Wins Ticketing Technology of the Year at Transport Ticketing Global Awards 2026

We’re proud to share that Masabi has been awarded Ticketing Technology of the Year at this year’s ...
24 Feb 2026, 21:42:10

Reframing Fare Evasion: Understanding the Problem and Building Smart, Inclusive Solutions

Fare evasion is a challenge that nearly every public transit agency and transport operator faces. ...
16 Feb 2026, 18:20:47

The Future of Fare Collection in 2026: 10 Trends Transforming Transit Ticketing and Payments

Over the last year, transit agencies and transport operators have made real progress in modernising ...
8 Jan 2026, 15:48:21

Masabi’s Best Delivery Year: 93 Major Fare Collection Upgrades, Delivered 15% Faster at Record Scale

Public transit agencies and transport authorities have long struggled to deliver fare collection ...
24 Aug 2025, 23:40:32

42 Projects Last Year. 54 Already This Year. Why SaaS Fare Collection Is Accelerating

Public transit agencies and transport authorities have long struggled with delivering fare ...
24 Aug 2025, 23:39:27

7 Critical Questions to Ask Before Selecting an Open Payments Solution

Open payments promise a smoother, more convenient rider experience - allowing passengers to simply ...
30 Jun 2025, 11:38:14

Why SaaS Fare Collection Changes Everything: Delivering Transit Projects Without the Legacy Failures

Public transport agencies and authorities have long struggled with delivering fare collection ...
4 Jun 2025, 08:21:37

AI in Fare Collection: Only as Smart as the Platform Beneath It

We talk a lot about AI these days, and with good reason. The potential is huge. AI can analyse data ...
21 May 2025, 21:44:08

Delivering Fare Collection at Scale: How Masabi is Supporting the Shift to Account-Based Ticketing and Open Payments

Delivering complex fare collection systems is never simple—especially when dozens of agencies are ...
15 May 2025, 11:39:52

The Pros and Cons of Franchising for Public Transport in the UK

Franchising has become a pivotal topic in the UK's transportation discourse. With the government's ...
17 Apr 2025, 12:02:26

Finding the Right Fare Collection Fit: Off-the-Shelf SaaS & Enterprise SaaS for Public Transit

The Changing Landscape: Legacy Build-to-Own Systems 1.0 to 2.0 As SaaS platforms like Masabi’s gain ...
17 Apr 2025, 11:06:27

Selecting the Right Fare Collection System: From Bespoke Systems to SaaS Platforms and the Modular Trend

The evolution of fare collection systems in public transportation has been marked by a shift from ...
14 Mar 2025, 13:22:42

The Future of Fare Collection: 10 Key Trends Transforming Transit Ticketing

Over the last year we’ve seen transit agencies, transport authorities, and operators making big ...
12 Mar 2025, 09:56:43

Celebrating Innovation: National Express West Midlands & Masabi Win Highly Commended Award for Best Passenger Experience Initiative

We are thrilled to share that National Express West Midlands (NXWM) and Masabi won a Highly ...
10 Mar 2025, 10:24:54

Masabi Wins Supplier Innovation Award for Open Platform Approach at Transport Ticketing Global

At Transport Ticketing Global 2025, Masabi was honored with the Supplier Innovation Award for our ...
27 Nov 2024, 11:36:57

Fare Collection Procurement: 8 Tips for Unlocking Innovation and Efficiency

Procuring a new fare collection system is no easy task. You’re navigating a complex ...
24 Sept 2024, 18:01:45

Unlocking Equity and Efficiency Through Fare Capping in Public Transit

As public transportation systems evolve, ensuring equitable access while maintaining operational ...
24 Sept 2024, 17:14:37

Reducing Cash Onboard: Balancing Equity and Efficiency in Public Transport

Cash has been a staple of fare payments in public transit for decades. We’ve all seen the long ...
4 Jul 2024, 13:23:19

Traveling to the Beat - Masabi’s Innovative Ticketing Technology is Being Used to Power Journeys to Hollywood Bowl this Summer

At Masabi, we are passionate about revolutionizing public transit through the use of cutting-edge ...
18 Jun 2024, 17:45:49

‘Justride Ready’ Partnership Program: Accelerating the Delivery of Agency Benefits from Masabi's Open Fare Payments Platform

We are pleased to share the launch of Masabi's ‘Justride Ready’ Global Partnership Program as our ...
3 May 2024, 12:50:09

The Benefits of Partnering with Masabi

Justride is the world’s leading Fare Payments as a Service platform – providing a tried and tested ...
23 Jan 2024, 17:52:20

Ticketing Trends: Fare Payments-as-a-Service, Open Payments, and Account-Based Ticketing Accelerate

In a world where digital transformation, convenience, equity, and accessibility are paramount, ...
12 Dec 2023, 14:00:00

EZfare Extends to West Virginia as Kanawha Valley Regional Transportation Authority (KRT) Launches Contactless Fare Payment Solution Powered by Masabi through the Transit app

West Virginia becomes fourth state, and KRT the 16th agency, to join the largest regional ticketing ...
16 Nov 2023, 14:03:14

The Open Payment-First Approach to Upgrading Your Fare Payment Solution and Supporting All Rider Groups

Imagine being able to use the card or phone already in your pocket to effortlessly tap and ride ...
15 Nov 2023, 19:02:14

Proven to Increase Ridership: The Power of Monthly Fare Capping

In a recent report called ‘The app or the cap?’, published in the journal Transport Policy, ...
25 Oct 2023, 09:31:37

SkyBus Launches Open Payments Solution Powered by Masabi

Australia’s iconic SkyBus airport bus transfer service to enable passengers to simply tap their ...
16 Oct 2023, 18:16:06

Masabi and Worldpay from FIS Bring Open Payments Revolution to Public Transit

The collaboration delivers Fully-Certified, Pre-Integrated Contactless EMV payments solution, with ...
9 Oct 2023, 14:00:38

Masabi Launches 'Family Accounts' Allowing One Account Holder to Manage Funds for Multiple Adults and Children

Latest Account-Based Ticketing update designed to make life easier for riders and support agencies ...
6 Sept 2023, 14:03:22

Pittsburgh Regional Transit Deploys Mobile Ticketing and Validators Across Light Rail Powered by Masabi

Mobile ticketing now available systemwide September 6, 2023 – With the installation of mobile ...
31 Aug 2023, 17:34:58

Mountain Metropolitan Transit in Colorado Springs and Masabi Launch Next-Generation Account-Based Ticketing System

MMT Customers Can Access Contactless Payment Options Delivering Convenience, Fare Equity and ...
29 Aug 2023, 14:11:05

EZfare Account-Based Ticketing Roll-Out Adds Laketran and METRO, powered by Masabi

Agencies are the latest to benefit from improved rider experience and enhanced fare equity ...
12 Jun 2023, 17:04:15

Why choose Masabi’s Open Platform to power your modular ticketing solution?

As an independent vendor (and one of only a very small number in the industry), Masabi is uniquely ...
26 May 2023, 10:38:34

Break Free from Closed Legacy Ticketing Systems with Modular Fare Payment Solutions

Hey there fellow transit enthusiast! Public transportation is the lifeblood of any city, but ...
22 May 2023, 18:18:38

The Benefits of Modular Ticketing Solutions for Public Transit

The public transportation fare collection industry has been dominated by a small number of legacy ...
6 Mar 2023, 15:41:43

Introducing Masabi's Grant Funding Application Support Program

Every year national and regional governments make available hundreds of millions of dollars to ...
28 Feb 2023, 11:08:28

What’s the difference between Fare Payments-as-a-Service, Ticketing-as-a-Service and Fare Collection-as-a-Service?

Masabi is leading the movement away from expensive, standalone, fare collection technology towards ...
14 Nov 2022, 09:40:29

Happy 10th Birthday Justride! - Celebrating 10 Years of Fare Payment Innovation

Thinking back to 2012, US President Barack Obama was re-elected for his second term, Queen ...
13 Nov 2022, 22:37:33

All Aboard: A decade at the cutting edge of the Fare Payments-as-a-Service Revolution

More than 150 Masabi people from around the world gathered at London’s Barbican Centre for the ...
8 Nov 2022, 16:19:01

Roaring Fork Transportation Authority (RFTA) Launches Contactless Fare Payments System with Masabi’s Justride Platform

Roaring Fork Transportation Authority (RFTA) and Masabi are excited to announce the launch of RFTA ...
28 Sept 2022, 14:42:01

How to reduce the cost of fare collection and increase revenues

According to a recent report by tech consultants and transit specialists Hyperion, Transit Agencies ...
26 Aug 2022, 10:58:57

Top 10 Questions to Ask When Selecting Your Next Fare Collection System

The combination of cloud technologies and the Software-as-a-Service (SaaS) approach have ...
29 Jun 2022, 15:44:51

Dayton RTA’s Tapp Pay and Masabi’s Cash Digitization Innovation Scoop Two Transport Ticketing Global Highly Commended Awards 2022

We are absolutely delighted to announce that Masabi has been recognized with two Highly Commended ...
8 Jun 2022, 10:47:22

Consult Hyperion Research: Fare Collection Costs Can Be Reduced By 73%

Transit agencies and transport authorities are moving at pace away from bespoke Design-Build fare ...
20 Apr 2022, 09:58:01

Start selling public transit tickets via MaaS apps in just a few weeks

One of the advantages of Mobility as a Service (MaaS) is the ability to reach a whole new audience ...
4 Apr 2022, 10:33:47

Fair fares for everyone: how Account-Based Ticketing and fare capping deliver fare equity

For the last fifty years, transit agencies and transport authorities have been running ‘Card ...
29 Mar 2022, 09:38:32

SkyBus Launches New Fare Payment System, provided by Fujitsu and Masabi

Cloud-native account-based ticketing system delivers mobile ticketing with upgrade path for open ...
3 Mar 2022, 09:10:59

Ticketing Innovator Masabi Secures Significant Strategic Growth Investment from Accel-KKR

New Funding to Accelerate Platform Innovation and Fuel Rapid Market Expansion with Public Transport ...